EZ Texting is functional, but has room for improvement
We use EZ Texting to send out reminders for new students, follow up with demo students, reach out to families about makeup classes, and …
Starting at $25 per month
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What is EZ Texting?
Since 2004, EZ Texting has provided businesses and organizations with a way to start text marketing — and features and integrations to keep conversations going. A simple interface, customizable templates, and generative AI assistance, help businesses to craft compelling messages…
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EZ Texting Review: Keeps The Masses Informed With Ease & Low Cost
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EZ Texting Review: Proven ROI, Easy Use
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Pricing
Launch
$25
Cloud
per month
Boost
$75
Cloud
per month
Scale
$125
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.eztexting.com/pricing?utm_s…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $25 per month
Product Demos
How To Create A Mass SMS Text Message in 1 Minute | EZ Texting Demo
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EZ Texting Text Marketing Service
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is EZ Texting?
Since 2004, EZ Texting has provided businesses and organizations with a way to start text marketing — and features and integrations to keep conversations going. A simple interface, customizable templates, and generative AI assistance, help businesses to craft compelling messages that resonate with their audience.
Effective communication is key to the success of any business. With consumers constantly on the go and bombarded with information, reaching them through traditional channels can be challenging. EZ Texting offers a text marketing solution designed to revolutionize how businesses connect with their audience since text messages are opened and read almost 138% more than email (98% to 18% open rate).
It can be used to send promotions, promote a new product, build brand awareness, or drive traffic to websites or storefronts.
EZ Texting Key Features
EZ Texting's features are designed to enhance the effectiveness of text marketing efforts. Some include:
Two-Way Messaging: Allows customers to reply to messages, ask questions, or provide feedback, creating opportunities for meaningful engagement and dialogue.
Mass Texting: Personalized messages sent to large groups of contacts with just a few clicks, maximizing reach and engagement.
Keywords: Unique words or phrases that customers can text to a designated number, triggering automated responses or actions and streamlining communication and engagement processes.
Generative AI: AI Compose and Team Inbox allows businesses to craft personalized messages and manage customer interactions.
Text Templates: Pre-written content in-app for customer communication, saving time and ensuring consistency in messaging.
MMS Edge: An image library and image editing tool powered by Shutterstock.
Contact Management: Contact list management, where contacts are organized into groups for targeted messaging.
- Personalization: Engaging and relevant messages that use the recipient's name, location, or other custom fields.
- Growth Tools: QR codes, Keywords, Sign-Up Forms, and Click-to-Text to grow a contact list.
Scheduling: Campaign planning with scheduled messages to be sent at the optimal time for maximum impact.
Integrations: EZ Texting connects to apps like Zapier, Constant Contact, Hubspot, Mailchimp, and Squarespace.
Analytics: Real-time tracking for text campaigns with analytics and reporting tools that monitor delivery rates, click-through rates, and conversion metrics.
Compliance: EZ Texting provides built-in compliance guidance to help navigate the legal landscape of text marketing.
EZ Texting Features
- Supported: Group Texting
- Supported: Two-Way Texting
- Supported: Drip Campaigns
- Supported: Text Automation
- Supported: Text Scheduling
- Supported: Reminder Texts
- Supported: 10-Digit Local Number
- Supported: Dedicated Short Code
- Supported: A2P Messaging
- Supported: Text-Enabled Landline
- Supported: Toll-Free Number
- Supported: Contact Management
- Supported: Groups & Segmentation
- Supported: Unlimited Keywords
- Supported: Sign-Up Forms
- Supported: Click-to-Text Generator
- Supported: QR Codes
- Supported: Shutterstock Media Library
- Supported: Image Editor
- Supported: API Access
- Supported: Integrations
- Supported: Link Shortener & Tracker
- Supported: Campaign Reporting
- Supported: Contact-level Reporting
- Supported: AI Compose
- Supported: Team Inbox
- Supported: Teammate Manager
- Supported: Managed Accounts
EZ Texting Screenshots
EZ Texting Video
EZ Texting's feature set includes automation and AI tools, registration and delivery speeds, and transparent pricing.
EZ Texting Integrations
EZ Texting Competitors
EZ Texting Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Mobile Web |
| Supported Countries | United States, Canada |
Frequently Asked Questions
EZ Texting starts at $25.
Reviewers rate Usability highest, with a score of 8.6.
The most common users of EZ Texting are from Small Businesses (1-50 employees).
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Reviews and Ratings
(374)Attribute Ratings
Reviews
(1-25 of 75)Companies can't remove reviews or game the system. Here's why
April 12, 2024
EZ Texting is functional, but has room for improvement
We use EZ Texting to send out reminders for new students, follow up with demo students, reach out to families about makeup classes, and occasionally send out promotional texts.
- Create unlimited groups to help organize contacts
- Create templates for future use
- Create trackable links
- The app does not offer the same functionality as the website
- The character limitation is far too strict. (SMS vs. MMS)
- I wish I could filter more with the groups such as send to group A, but remove anyone who is also in group B.
- The copy and paste feature has never worked for me in regards to uploading contacts. Instead, I have to create a CSV and manually remove all ()- and spaces for it to be compatible. This is a very time-consuming extra step.
April 01, 2024
EZ Texting: A Solid Option with Room for Improvement
Here's how EZ Texting empowers our clients to thrive:
Boost Sales and Traffic: We create targeted text blasts to keep clients informed about exciting flash sales, limited-time offers, and clearance events, driving more customers through their doors.
Reduce Missed Appointments: Say goodbye to no-shows! Appointment reminders ensure clients receive timely notifications, significantly reducing missed appointments for services like in-store styling.
Gather Valuable Feedback: We leverage EZ Texting's easy-to-use surveys to gather real-time customer opinions on new collections and service quality. These insights empower clients to make data-driven decisions that keep their customers happy.
Boost Sales and Traffic: We create targeted text blasts to keep clients informed about exciting flash sales, limited-time offers, and clearance events, driving more customers through their doors.
Reduce Missed Appointments: Say goodbye to no-shows! Appointment reminders ensure clients receive timely notifications, significantly reducing missed appointments for services like in-store styling.
Gather Valuable Feedback: We leverage EZ Texting's easy-to-use surveys to gather real-time customer opinions on new collections and service quality. These insights empower clients to make data-driven decisions that keep their customers happy.
- Unlimited Contacts
- List Growth Tools
- Drip Campaigns
- Expensive
- Customer Service
- Sending Issues
- Delays
March 31, 2024
Loved EZ Texting for our event!
I used EZ Texting for an event - XO Summit - where 50+ of our portfolio CEOs come together for a 3-4 day summit. I was able to send pre-event, during event and post event details to them seamlessly! I categorized them into groups, etc. I also had a separate group for our staff. I was able to send to the specific stakeholders really quickly, and preview which was a big deal to me. Pictures and links were easier with EZ Texting than other options I've tried as well!
- Preview.
- Categorizing into groups.
- Allowing customized sends for your different groups.
- Allowing emojis, links and pictures.
- Drafts don't save well, seemed like I kept having to redo the same text because a draft wouldn't save.
- I want to be able to click and update users quickly, but there were too many steps to add/remove people from lists.
- The app didn't work if I used google SSO - i couldn't ever get signed in.
March 27, 2024
EZ Texting, is EZ to setup, and EZ to manage!
As a family-owned enterprise boasting a workforce of 120 dedicated individuals, we sought a seamless solution for efficiently communicating with our entire staff during emergencies via mass text messaging.
- Easy Setup
- Easy to Manage
- Fair pricing
- The app does not show all contacts, web version is better
March 27, 2024
The Best
I use it to reach out to my students, I teach a GED class and dealing with this group, email is not too effective, So I use EZ Texting it is fast and effective. they record conversations and also give the option for announcements and mass text message. They also have a AI feature that help me with making sure I'm speaking the correct way to my audience. Rather that's professsional, goofy, informational, soft spoken, however they assit. very useable tool, and a very great price.
- AI Correction
- reports
- Contact List upload
- Opening messeges
- auto reply
- remove duplicate
March 26, 2024
EZ Texting is a game changer!
EZ Texting is the main program we use at The Music Yard for communicating with our clients, wether it is 1-on-1 communication, or group communication. It's easy to use, but also has a ton of really great features! From the web browser, to the Ipad, and Iphone apps EZ Texting work great across all platforms, and with multiple users on at the same time. EZ Texting has helped optimize our time and makes it real quick and easy to communicate with clients and with our staff. You could definitely use EZ Texting to your benefit!
- Group Texting
- Scheduled texting
- One on One
- Message history
- UI on the phone and ipad for full features
- detailed reasoning on failed delivered texts
- Email notifications for delays in sending messages
We use EZ Texting to message internal employees. We are able to use the EZ Texting API to keep our contacts and groups in sync from our internal system so that we don't have to waste time keeping another system up to date.
- Internal communication
- API Functionality
- Modern web app
- API batch updates should be available for all data types
- Porting process could use some work
- Google contacts integration
March 26, 2024
EZ Texting review - healthcare
Our recruiting department uses EZ Texting for mass text blitzes to prospects, to inform them of job opportunities within our company.
- Effective in sending mass texts
- Easy to upload lists for mass texts
- Good interface, easy to creat mass texts
- It is difficult to find prior text strings
- The app lacks UI. Difficult to initiate new messages, lots of things
- I often click on Inbox but it doesn't pop up. I have to click other menu items, then click on Inbox for it so show up
- It is difficult to find individuals. In the Contacts page, in All Contacts, I almost never get results when I type first, space, last name. I can even have a contact listed on the search page, I'm looking right at it, but if I type their name, it shows no results. VERY frustrating
I started using EZ testing to boost engagement as an alternative to e-blasts. I was told by coaches at Tom Ferry that texts are shown to be much more effective than e-mails, and that was evident to me the first day I started using the app. I love that it notifies me on my cell phone as well, so I don't have to keep checking inside the app. This is a better way for me to notify my clients about any new listings- instead of waiting for clients to find them on Streeteasy, or Zillow, or to open my e-mails knowing that so many have SPAM settings and never see my emails. Thanks to EZ texting, I am able to get ahead of competitors and stay front and center with my clients. With the click of a button, I can text my entire database and be assured that the message didn't fall through the cracks. I will continue to use this product and will recommend it to other brokers and anyone else in the sales or service industry. Thank you.<br>
- organization
- user friendly
- good record keeping
- I have no complaints
December 29, 2023
We love EZ Texting!
We use EZ Texting to communicate with candidates and our current employees. The product helps with time consuming phone calls and with dealing with a younger generation, who are not keen to answering phone calls.
- Provides online website and app for ease of use.
- Notifies of a new message by a push notification online and on the app, and sends an email.
- Allows multiple messages to be sent, if you are sending a large message.
- Copy & Paste while using the app would be nice :)
December 19, 2023
All around SMS service solution. Highly recommended.
EZ Texting has provided us with a lot of different solutions with our Marketing and Advertising Department and is proving itself to be worth more than its weight in gold. The platform is so straightforward and simple that a novice user will be able to handle complicated tasks. We have also taken advantage of its API resources to automate our SMS campaigns.
- Simple to use platform
- Reasonable fees
- Great customer support
- API Resources
- It would be nice to have a mobile app to monitor SMS campaigns while on the go.
September 08, 2023
EZ as 123 with EZ Texting!
EZ Texting has been exceptional when it comes to direct communication with our clients. Great for one-on-one communication with new and existing clients!
- Ease of group creation
- Great batch importation
- Awesome results and higher response rates
- Automatically removing numbers and notifying a sub-group of all customers that unsubscribe
- Better app integration
September 06, 2023
Get EZ Texting now!
I use EZ texting to communicate with our members. Helping members solve their problems, sending out offers etc
- Create groups
- Filter out opt out numbers
- Send messages quickly
- You should be able to click enter without the message sending.
- Sometimes a read messages remains unread
April 07, 2023
great potential
Score 5 out of 10
Vetted Review
Verified User
We were looking for a solution to replace Zipwhip when it was purchased by Twilio and no longer offered and affordable solution to texting customers from our own business number. My only complaint is that we weren't told that texting from OUR NUMBER was more of a courtesy "sprinkle on the donut" than the regular means of use. They assigned us an arbitrary phone number, then we added ours as the default but when using the mobile app the past few months it ignores the default number; when using on a desktop you an easy select which number to text from though. This is something that previously worked and no longer does...when we called to find out why, we were told that using it in that way wasn't really possible because they were still beta testing it or something like that. Once that gets resolved, it'll be a a great tool.
- easy to use
- don't have to disclose our personal cell numbers to customers
- customers can text using our landline number
- the mobile app functionality
December 29, 2022
Awesome mass text communication tool for small teams
Used EZ Texting to send campaign messages to ~1,500 County delegates during a primary election
- Simple to craft a message to send
- Shows text responses from target audience, which is super helpful
- Pay per credit instead of pay per message. 1 credit ≠ 1 message
- No Android app
December 15, 2022
EZ Texting as a texting software
We use it to contact our students and their parents regarding changes in the schedule, moving classes to online versus in person, sign up for events and request necessary information needed to complete their registration. We break down our students into different groups, into different classes and into catergories for minors as to whether they are the student of the parent of the student. We can communicate accordingly to each group because EZ Texting allows us to create different groups that the person could belong to for example one parent can belong to different groups because they have more than child enrolled and each child is in a different program. We can select which group will get our information and we do not have to type the name several times. We just change what group that parent belongs to or add another group to the parent file. GA
- We can send photographs of flyers for the parents if the parent did not receive the paper we sent home.
- For registration the parent can send us photos of what is needed to complete the registration.
- When we ask a student or parent for information that is needed EZ Texting makes the turn around time of the responses extremely faster than email or a phone call. Phone calls take hours upon of time but texting takes only minutes to contact all of the groups needed to be contacted and we have proof that a message was sent because we can refer to it and show the parent or student if they say they did not receive it.
- On creating sign up forms: more choices as to what information is needed like address, parent name or student name, or program name
- When message bounces back because of a bad phone number it would be nice if it showed in the "INBOX" as well as on the report.
- When people opt out it would be nice to move the number into an "opt out" group
December 15, 2022
EZ Texting IS EZ
We currently utilize EZ Texting to send mass text messages to our healthcare employees. We like offering open assignments, assignment changes, holiday closure information and to notify staff when needed credentials are going to expire. We find its the quickest most convenient way to get information out to multiple staff members at one time.
- Tracks sent/receive messages
- tracks your usage
- makes it easy to buy additional texting credits
- need live employees to help with technical difficulties
- allow longer text messages to be sent
August 28, 2022
EZ Texting the Good, the Bad, and Crazy.
I collect cell phone numbers inside of EZ Texting with the help of Zapier. I send group emails at least once a week. EZ Texting is very useful when it comes to reaching my prospects and has boosted sales by at least 200%. EZ Texting helps me stay in front of my prospects, current customers, and past customers.
- EZ Texting make it easy to send mass messages.
- EZ Texting makes it very easy to compose messages.
- EZ Texting has provided wonderful customer service.
- EZ Texting makes it simple to set up drip campaigns.
- The EZ Texting mobile App is all but useless. It has minimal functionality and is very slow to update.
- Sometimes from both the App and the Desktop version, messages I send in conversation will literally not be sent. When I return to the conversation my reply will be missing.
- It is frustrating that when composing a message I'm not able to have blank line spaces. If it's a long message it looks unprofessional.
April 01, 2022
Right product, at the right price, for the right people!
Incredibly easy to use and gives us a full menu of options to contact our customers and referral sources! Extremally affordable and gains realized by efficiency are increasingly important. Great product at the right price! We highly recommend it to anyone in small or medium-sized businesses. anyone should consider the use and it's so affordable.
- EZ equals easy.
- Affordable
- Customers like it.
- Mobile monitoring of alerts and system is not the best.
April 01, 2022
Easy to Use.
We use EZ Texting to text a mobile version of our bimonthly company newsletter (which we create through Constant Contact) to all of our employees. This has been proven to help them read it (have a better percentage rate of opening for the newsletter) and get better access to it. A few of our employees don't like receiving text messages (especially from work!) so there are some who have unsubscribed from the texts but for the majority, it seems to go well and the staff like being able to have faster access to it.
- Group Text.
- Images with Text.
- Scheduled Texting.
- Better images for sending texts.
- Guides/tips on creating engaging texts.
- Ability to add video??
- Better user interface - seems a little outdated.
March 30, 2022
Awesome Texting Service.
We use it to send out weekly texts to our clients for our Livestream class schedule. We have also used it during fitness & wellness challenges to keep participants engaged. Some people are more likely to engage with text messages.
- Delivery is swift.
- Easy to compose text messages.
- Seldom any glitches.
- Uploading media is easy.
- More intuitive how to unsubscribe users.
- Make it easier for users who have unsubscribed to re-subscribe.
- Suggest stopping sending messages to contacts who consistently bounce back messages.
- We liked it better when the image/media was delivered and showed up above the text message as supposed to below it as it does now.
March 28, 2022
Loved it until they changed their pricing model
I would use EZ Texting to send a mass text to the youth group at my church. It allowed me to send one-way communication to a large group of people directly to their phones.
- send text message to many
- they removed their pay per use option
March 26, 2022
EZ Texting - Nothing Better!!
I use it to communicate important info to members, such as last-minute changes and details. Emails are very good for much information, but using a texting service is an added bonus. It makes us much more effective and greatly improves communication and participation.
- Quick
- No advertising
- Reliable
- Sometimes time consuming to create a text
- Wish there was an app
- More flexible plans - don't need it all year long
We began by using EZ Texting to communicate internally amongst staff. This year we have used EZ Texting to receive general inquiries/messages from the public, and to answer questions from the public during special events. EZ Texting has allowed us to respond to guests when our phone lines may too busy, and in a format that guests are comfortable with. The use during special events has been a great way to provide interaction with our staff at a time when we're working to maintain safe distances.
- Easy to use web interface.
- The ability to set up our main business phone to receive texts is fantastic.
- There are an abundance of features we haven't even explored yet but look forward to doing so!
- The mobile app is great alternative when a desktop or laptop isn't available.
- A step-by-step tutorial on the setup of different functions would be useful.
March 24, 2022
Try it. You'll be sold within a few minutes.
I manage the memberships of several small non-profits. Being able to easily send an SMS to any group has been invaluable, especially when there are last-minute changes. It's handy to be able to receive replies from individuals, too.
- Quck to use
- Easy to navigate
- Great support
- Very supportive of non-profit groups
- Lower tier for very basic users